Guarantee
All Mimo Jewels products benefit from a 2-year legal compliance guarantee, as established in the Portuguese Civil Code. This guarantee covers manufacturing and material defects, ensuring that you receive an item in perfect condition.
If you detect any defect or problem with the product within the warranty period, you must contact us so that we can analyze the situation and, if applicable, repair, replace or refund the item.
The warranty does not cover damage caused by misuse, natural wear and tear, accidents or unauthorized alterations to the product.
To benefit from the guarantee, it is essential to present proof of purchase.